I have had such a runaround my head is spinning. I went into the low level game to get the data and its 3 years old so its when I first started playing again. And get this: They sent it to the address I use for my current game??? And yet it won't let me log in with it again?Cate wrote: ↑Tue Jan 16, 2024 9:42 pm Gayle, I wonder if they meant log in WITH Facebook. Players can use their log in info for Facebook to login to FV2. This part is very important -- your Facebook account must be closed when you do it.
I wonder if, when the online chat bot told you the problem was fixed, it was referring to Zynga's problem of people unable to log in. There are lots of canned responses in the online chat window. I don't think the chat bot is capable of viewing or doing anything with your your farm.
I went to support chat today to see about Lisa (not being on neighbor bars). First I got links that might fix it. I didn't even try them. Told them it didn't and was then told I'd get a tech email within 48 hours.
A msg above my farm today said their problems are fixed now. I don't know about that. My game routinely crashes 3x's each within about 5 mins for it actually lets me play.
I don't use facebook for my game because to link them you have to play on FB first. I did try the connect but it only brings up the old games login and I did remember to be logged out of fb.
Probably was just the bot. I have actually received emails from two people now. At least I think they are human.LOL Only one seems to be a possible real help but not going to hold my breath. However I do have fingers crossed.